An AI-native operating system for small businesses — email, web, support, and marketing with an adaptive personality engine that builds real relationships with your customers.
The average SMB juggles 5–8 separate SaaS subscriptions for marketing, support, web presence, and CRM. None of them talk to each other. None of them sound like the business owner. Every one of them charges $20–$100/month for a fraction of what the owner needs.
CraftedSoul AI is an AI-native operating layer that consolidates the SMB stack into a single intelligent platform — powered by frontier open-source models, grounded in the owner's real business data, and voiced with an adaptive personality engine.
Every competitor bolts AI onto an existing product. We build AI-first — and the connective tissue is a personality middleware that enriches every LLM call with the owner's voice, their customer context, and their brand DNA.
This isn't a chatbot with a system prompt. It's a living model of the business that gets smarter with every interaction — and it's built by a team with deep expertise in AI humanization, persona simulation, and anti-generic-output systems.
LLM inference costs are nearly negligible at $0.85/customer/month. Infrastructure scales sub-linearly. The math works at every tier.
| Component | Per Customer / Mo |
|---|---|
| LLM Inference (Kimi K2.5 via DeepInfra) | $0.85 |
| AWS Fargate (API + Workers) | $0.31 |
| MongoDB Atlas (M30) | $0.21 |
| Valkey Cache | $0.03 |
| S3 + CloudFront + SES | $0.05 |
| Total COGS (1K customers) | $1.45 |
| Gross Margin @ $49/mo | 97.0% |
| Customers | Infra / Customer | LLM / Customer | Total COGS | @ $49 Revenue | Gross Margin |
|---|---|---|---|---|---|
| 100 | $2.75 | $0.85 | $3.60 | $4,900 | 92.7% |
| 500 | $0.90 | $0.85 | $1.75 | $24,500 | 96.4% |
| 1,000 | $0.60 | $0.85 | $1.45 | $49,000 | 97.0% |
| 2,500 | $0.40 | $0.85 | $1.25 | $122,500 | 97.4% |
| 5,000 | $0.30 | $0.85 | $1.15 | $245,000 | 97.7% |
| 10,000 | $0.25 | $0.85 | $1.10 | $490,000 | 97.8% |
| Monthly Burn | Amount |
|---|---|
| Engineering (2 devs) | $16,000 |
| Infrastructure + LLM | $1,500 |
| Marketing + Content | $3,000 |
| Tools + Misc | $1,500 |
| Total Monthly Burn | $22,000 |
We modeled self-hosting Kimi K2.5 on 8×H200 GPUs. The verdict: $375K CapEx with a 6-year payback horizon. API inference is 97% cheaper at startup scale. We stay asset-light and model-agnostic.
Incumbents are bolting AI onto existing products. We're building AI-first with integrated capabilities no single competitor offers.
Core platform build: API gateway, personality engine middleware, email marketing module, and customer support RAG agent. Closed beta with 20–50 SMBs for iteration.
Public launch. Add web presence management and web design modules. First paid customers. Iterate on onboarding (value in first 15 minutes). Begin content marketing engine.
Hit 400+ customers. Approach break-even. Introduce Pro tier. Deploy self-hosted helper models for routing. Begin exploring agency/white-label partnerships.
Target 1,000+ customers. Expand feature set based on usage data. Hire 2 additional engineers. Position for Series A with demonstrated PMF, retention metrics, and expansion revenue.
We're raising $500K on a SAFE at a $5M cap to build the platform, acquire first customers, and reach profitability before running out of runway. No vanity metrics — revenue before Series A.